Lessons from Agentforce: Can We Make a Clone of You?
How Boston’s Agentforce Worldtour left me with hope for the intention of AI. AUTHOR Published Read Time I spent a day at the Agentforce Worldtour stop in Boston last week, and I walked out with a clearer picture of something I had only half believed before. The conversation around AI in the enterprise has shifted, […]
Lessons from Agentforce: Why Context Matters More Than You Think
AUTHOR Published Read Time I went to Agentforce World Tour in Boston last week and took part in multiple hands-on training sessions. The Agentforce session showcased Agentscript and the new builder, which was great to see in a guided format. The Data 360 session is where something shifted for me philosophically. I have been writing […]
What Is a Revenue Operating System?
(And Why Most Companies Don’t Actually Have One) AUTHOR Published Read Time Most companies think they have a Revenue Operating System. They have a CRM. A marketing platform. A proposal tool. Maybe even a customer success platform. There are dashboards. There are reports. There are meetings scheduled specifically to discuss those reports. Surely that qualifies, […]
The Six Places Your Operation Is Quietly Breaking
Most companies are strong in a few operational areas and quietly bleeding in others. Here are the six places GTM operations break.
Integration Architecture: the AI Differentiator Nobody’s Talking About
Why do so many AI pilots stall? It’s not the models or use cases—it’s the integration architecture underneath. What separates AI winners from experimenters.
AI Won’t Fix Your Revenue Operations. Your Data Will
Rushing AI adoption on top of broken data and undocumented processes is an expensive mistake. Here’s what the foundation needs to look like first.