Lessons from Agentforce: Can We Make a Clone of You?
How Boston’s Agentforce Worldtour left me with hope for the intention of AI. AUTHOR Published Read Time I spent a day at the Agentforce Worldtour stop in Boston last week, and I walked out with a clearer picture of something I had only half believed before. The conversation around AI in the enterprise has shifted, […]
Lessons from Agentforce: Why Context Matters More Than You Think
AUTHOR Published Read Time I went to Agentforce World Tour in Boston last week and took part in multiple hands-on training sessions. The Agentforce session showcased Agentscript and the new builder, which was great to see in a guided format. The Data 360 session is where something shifted for me philosophically. I have been writing […]
From Salesforce World Tour to Agentforce World Tour: What I Took Away About the Agentic Enterprise
Most CRM failures aren’t platform failures — they’re architecture failures. Learn why your systems team is struggling and what actually needs to change.
You Don’t Have a Salesforce Problem. You Have a Strategy Problem.
Most Salesforce failures aren’t technical — they’re strategic. A 15-year CRM veteran explains what’s really behind poor adoption and bad data.